https://mobirise.com/

PRODUCT

FAQs

MEET PRIME

THE INTELLIGENT WATER PURIFIER

• Measures the quality and quantity of water purified.

• Knows when it is time for maintenance and alerts.

• Can be used as a Table Top as well as a Wall Hanging Unit.

• 8 Litres of storage tank to serve you well during power cuts.

• Pushfit Connection for leakproof performance.

• Fully Automatic operation with Auto Switch On - Off.

• ISO certified.

Mobirise

3-in-1 Protection with RO+UV+UF

The triple purification of RO + UV + UF removes even dissolved impurities such as chemicals, bacteria, viruses and salts, making the water 100% pure.

TDS Controller retains the essential minerals in water. 

Mobirise

IOT Monitoring

The Purifier has an inbuilt micrtocontroller which monitors realtime the health of the Purifier and the amount of pure water dispensed.
Guaranteeing you pure water every time.

THE PRIME APP

EASIEST WAY TO MANAGE YOUR PURIFIER

• Get to know the status of your Purifier.

• Schedule for Maintenance.

• Validity and Balance Information.

• Recharge your Purifier.

FREQUENTLY ASKED QUESTIONS?

Q. Why the Security Deposit?

A. The Prime is an expensive device and to ensure its proper handling we are charging a nominal security deposit which is fully refundable upon returning the device in good condition.

Q. Why the contract Period?

A. Since we do not charge any Device/Installation costs, to make our business viable we require you to use Prime for minimum tenure. However in case you are not happy with Prime, we offer free returns within the first 7 days.

Q. What if I am Relocating?

A. In case you are relocating within the city we can help reinstall Prime free of charge. If you are moving out of the city you can change the ownership of your Prime free of cost to your flatmates.

Q. What are the documents required for installation?

A. Permanent Address Proof (Voter ID / Passport / Driving License / Aadhar) Current Address Proof (Valid Rental Agreement) Photograph

Q. What about the maintenance ?

A. We perform free proactive maintenance as per your consumption at regular intervals. Please note that only filter/membrane change and manufacturing defects are covered under the free maintenance. Any damage due to mishandling would be charged from the customer.

Q. Who manufacturers prime?

A. Prime is manufactured by our ISO certified Manufacturing partners. It uses the RO membrane from Pentair one of the world's largest RO membrane manufacturers and is imported from the USA. 

Q. What percentage of purified water will be produced?

A. Approximately 35 - 45% of pure water is produced depending upon the quality of input water. This is the industry standard when it comes to RO purifiers in India.

Q. Why Reverse Osmosis?

A. Reverse Osmosis is the premium water purification standard used throughout the world which improves the taste of water and makes it free of impurities including nitrates, pesticides, sulfates, fluoride, bacteria, pharmaceuticals, arsenic and much more. 

Q. Will Prime work on my Input Water?

A. Prime works with input water TDS levels upto 1500. While installing Prime, we check your input water TDS and proceed with installation only if it is suitable for Prime to perform optimally.

Q. Will I get a high Electricity and Water bill because of this?

A. Under test conditions we found for the normal usage of a family (of four members) the electricity and water bill to be just Rs 10/- Month each.

Follow Us

           
  •      +91 7259846779
  •   support@drinkprime.in

Address

  WaterWala Labs Pvt Ltd

      No 99, 2nd Floor, 17th 'H' Main,

      5th Block, Koramangala,

      Bangalore - 560095.